Frequently asked questions about ownership

Whether you’ve seen a lodge you like and want to know more about it or have general questions about ownership, you can complete the ownership enquiry form and or give our team a call on 01284 412762 we’ll get straight back to you.

We’ll answer any questions you may have and, if you’re ready to take a closer look, we can arrange for you to visit.

Of course! Simply complete the ownership enquiry form or give our team a call on 01284 412762 and we’ll get it all arranged for you. When you are here, you can stroll around on your own if that’s what you prefer, or we’ll accompany you and chat about the options as we go.

We’re not able to accept a lodge from another park but we’re certainly happy to discuss part-exchange options which may help you to buy one of our luxury lodges at Aspen.

We are a little biased but we truly consider this corner of Suffolk to be rather special.

Our tranquil setting is naturally relaxing whilst there's plenty to see and do nearby.

We take care of all our owners, taking the time to get to know you and your family so we can ensure you're given everything you need. Our friendly team are always on hand to help out whilst our friendly community of owners will happily talk through their own experiences.

Don't let our rural surrounds deceive you! The popular town of Bury St Edmunds is right on our doorstep with Thetford Forest and even the Suffolk Heritage Coast within driving distance. From countryside walks to action-packed days out, cosy pubs to lively bars, the local area has it all. Find out more >

We have a wide range of luxury lodges here at Aspen. First, you’ll need to consider whether you want a new lodge or a pre-owned one. Then consider the number of bedrooms you will need. Take a look at the different open plan layouts and decide whether you would prefer a bathroom or just a shower room. You can also opt for an outdoor hot tub should you wish.

We’ll show you all the available options so that you can choose just the right lodge for you and your family.

Yes, once you have a luxury lodge at Aspen, you can upgrade at any time. And, even better, we often have part-exchange offers available to you as an existing owner.

Aspen is open all year round, so you can enjoy it in every season. However, there is a planning condition in place which means no one person can stay in a lodge for more than three months in any twelve month period.

In practice, this gives you the flexibility to use your lodge for up to three months yourself, and then share it with friends and family, or make the most of it by letting it out to holiday guests through the managed subletting scheme for the rest of the year.

No, your lodge cannot, and must not be used as a permanent residence.

Yes! Your friends and family are always welcome as long as you can accommodate them in your lodge.

If there are more people than beds, give us a shout and we’ll be able to arrange additional accommodation at your special owner holiday discount rate.

A resounding yes to this, we love dogs at Aspen!

Please do make sure you keep them on the lead when you are on the park and clean up after your dog using the dog bins provided for this. And if you decide to let your lodge, you should offer it as pet-friendly.

We understand that things can change, so if you do decide to leave us, we ensure the process is as smooth as possible.

Our team will be on hand to explain your options clearly, so you have all the information you need to make the decision that’s right for you.

All our new luxury lodges are covered by a 12-month manufacturer's warranty. The details of the warranty vary by manufacturer, so please ask for further information about your specific lodge.

Yes, you need comprehensive insurance for your lodge, including adequate liability cover, particularly if you intend to let out your lodge to other holidaymakers.

The cost will vary depending on your insurance provider and they will take into account all sorts of factors, for example, the size of your lodge. If you need our help, we can recommend a provider to you.

As part of our own due diligence, we require a copy of your insurance certificate annually.

You do have to keep your lodge well maintained and you may also need repairs and other services. The good news is, as an owner, you have access to the Aspen maintenance and repairs teams.

Whether you need your carpets cleaned, boiler fixed, or your lodge made safe and cosy for winter, our team are on hand to help, ensuring the upkeep of your lodge remains stress-free.

Yes, one of the (many) great things about owning a lodge at Aspen is that there’s always a team keeping an eye on things when you can’t be here.

Choose a lodge to suit your budget, opting for a brand-new lodge or a pre-owned one. Decide on the number of bedrooms, whether you would like a hot tub or not, and where you would like to be situated on the park.

Browse our lodges for sale >

As with owning your own home, there are running costs you need to cover, such as gas and electricity and other variable expenses. You also need to build insurance and your annual pitch fees into your budget. Find out more on the link below and we can also give you some typical costing examples.

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Owning a luxury lodge shouldn’t be viewed as a financial investment. But it is an investment in your wellbeing. The quality time you spend at Aspen with family and friends, enjoying this beautiful corner of Suffolk, is the return on your outlay - and that’s priceless.

You can sublet your luxury lodge when you’re not using it, which can help to balance some of your running costs, but it’s not guaranteed income.

Yes, you can let your lodge and we can help you to do it. This means you can earn money from it when you’re not using it. However, it’s not a guaranteed income so don’t build it into your affordability plans.

We don’t currently offer finance terms but, depending on your circumstances, you might decide to use your personal savings or arrange a bank loan to fund the purchase of your lodge.