Frequently Asked Questions

Once you’ve had a browse and found your perfect accommodation, you can book directly online. If you prefer to speak to someone, call us on 01284 412762 and we’ll take the booking for you.

All you need at the time of booking is a £50.00 deposit. The balance is payable 10 weeks before the start of your holiday. Should your holiday start within 10 weeks, full payment will be required upon booking.

Check-in is from 4.00pm but you are welcome to arrive earlier and stretch your legs, exploring the park while you wait.

That’s no problem. If you know you are going to be late, just keep us in the picture with a call before 5pm on the day of your arrival. We’ll explain how to get your key and how to find your accommodation and we’ll see you in the morning.

We most certainly allow dogs and what’s more, we don’t charge extra for them. You can bring up to two dogs and you just need to choose a pet-friendly accommodation option when you book. You can also add a dog bed and bowl to your booking if space in the car is going to be too tight to bring them from home!

Yes, we have plenty of parking available including 2 designated parking bays per lodge. There are also designated parking areas so please don’t drive or park on the grass.

Yes, that’s no problem at all and the local supermarkets are used to delivering to guests on the park. Just one rather important point though: if you’re booking a slot for the day of your arrival, make sure it’s well after your check-in time so that you are here to receive it.

Yes, bed linens and bath towels are all provided. If you have booked accommodation with a hot tub or you are planning to hit the nearby beaches, we ask that you bring your own towels for these activities and keep the other towels for use inside your accommodation.

To encourage a relaxing escape, there is currently no WiFI available on the park however guests can use their mobile phones or are welcome to bring a portable 4G/5G MiFi device for connectivity.

Yes, we permit disposable BBQ trays which must be used in the metal stand attached to your decking.

Please do be mindful of safety though. BBQs are not allowed on your decking itself or inside your accommodation or any buildings (even if it’s raining). If you’d like to hire a BBQ when you are here, just ask the team we’ll get you sorted.

There are currently no EV charging points, however future plans are underway to introduce these.